Please Allow 7-10 days for us to build any LugmanUSA wheel adapters.
Please Allow 1 Business day for us to ship any PWA Wheel adapter all though many will ship same day.
General Return Policy
Return Policy: Call or email us to determine if your custom parts can be returned. Custom built adapters can not be returned. Some Imported or common parts purchased from Performance Wheel Adapters.com can be returned for refund or exchange If we are notified in writing or email within 7 days after you receive the goods ONLY if the product has not been installed or damaged. The part must be unused, in its original resalable condition. All parts are subject to a 20% restocking fee AND a Shipping fee will be deducted from your refund if you received free shipping on your original purchase. Return Shipping is the responsibility of the purchaser.
We will waive restocking fees if your return is the result of an erroneous shipment by us.
NO returns or exchanges will be accepted for 2-piece (2-part) wheel adapters such as 5-lug to 6-lug, 5-lug to 8-lug, and all others, etc.
NO returns of any type will be accepted without a RA (Return Authorization number).
Contact us with your reason for wanting to return your order and request for RA.
NOTE: We are not responsible for lost or stolen packages. For your protection, we suggest that you insure your return shipment and use a carrier that can provide you with proof of delivery and a shipment tracking number.
Cancellation can usually made immediately after purchase. If the order Payment has already been processed, the order cannot be cancelled and you should follow our return procedures to return the products.
" Performancewheeladapters.com offers a limited 1 year warranty on all products we sell. We warrant that your performance parts are free from manufacturers defect in material and workmanship. If you feel you have a defective item, contact PWA for instructions on how to return your part for evaluation.
Excluded from the 1 year warranty are problems that arise from improper installation or use, as well as improper care. Surface rust is not included.
As with any automotive wheel stud, it is important to properly torque each wheel adapter stud to the specifications on our installation page. Improperly over or under tightening of lug nuts could cause a stud to break or a wheel to come loose. This is not covered by the 1 year warranty. Professional installation is strongly recommended."
LugmanUSA Wheel Adapters
LugmanUSA Wheel adapters are custom built to order to your specifications. These adapters can not be returned nor exchanged because they are custom built for you.
LugmanUSA Wheel adapters carry a Limited Lifetime Warranty to the original purchaser with proof of purchase.
We warrant LugmanUSA wheel adapters to be free from defects in material and workmanship under normal use and service. We guarantee that your wheel adapter will NEVER BREAK or Crack as long as you own them. Proper installation is crucial to your safety and happiness with your new adapters. In many cases you will need to cut or trim your existing wheel studs or lugs for a safe installation. Aftermarket lug nuts or installation hardware is often needed for a safe installation and failure to use proper hareware voids the warranty of your wheel adapters. As your exclusive remedy, We will replace free of charge any Lugmanusa wheel adapter that reasonable determination does not comply with the foregoing warranty. This warranty is voided by non-recommended use, improper installation, or physical damage. Wheel studs that are over torqued (over 85 ft-lbs for M12 studs) or cross threaded are not covered. However we will send you replacement studs if you need them. In addition, Performance Wheel Adapters and LugmanUSA will not be liable for any incidental or consequential damages and your exclusive remedy shall be replacement of the product that did not comply with this limited warranty.
Save your Receipt!
Proof of purchase is REQUIRED; specifically your receipt from Performancewheeladapters.com with your name and address clearly legible. The receipt must me legible and contain your Name and Address, Date of Purchase, Item or SKU number and description as well as method of payment.